The lawsuits outlined here are part of an ongoing effort to stop fake reviews at the source by targeting the fraudsters facilitating the reviews and holding them accountable. As a result, Amazon proactively blocked over 200 million suspected fake reviews from our stores in 2022. These brokers approach customers directly through websites, social media channels, and encrypted messaging services, soliciting them to write fake reviews in exchange for money, free products, or other incentives.Īmazon invests significant resources, including machine learning models and expert investigators, to proactively stop fake reviews before being seen by a customer. Fake reviews are primarily being driven by the emergence of an illicit “fake review broker” industry. In June 2023, Amazon filed four new lawsuits against fraudsters attempting to mislead Amazon customers and harm Amazon selling partners by facilitating fake reviews. Amazon targets the source of fake reviews with new lawsuits
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